Privacy Policy

Who we are and what this notice covers

Fabex Properties Ltd. is a real estate and property development company based in Nigeria. We determine how personal information received through this website is used to handle enquiries and administer our services. This notice covers visitors, prospective clients, and authorised team members. It explains our website practices; where a property transaction requires additional information or a different process, we will explain that collection separately.

Information you choose to give us

Our enquiry form asks for your name, email address, subject, and message. You may also choose to share a phone number, preferred location, budget, or property interests when you contact us. Please share only what is relevant to your enquiry. Do not submit bank passwords, payment-card details, identification documents, or other sensitive records through the public form. If additional documents are needed for a transaction, ask our team about the appropriate channel first.

Website and team-account information

The website and its hosting services may process IP addresses, requested pages, timestamps, and browser or device details to deliver pages, identify technical issues, and prevent abuse. For authorised staff and administrators, we hold account names, email addresses, roles, protected password records, session information, and records of administrative changes. Public visitors do not need an account to browse properties or send an enquiry.

Why we use information

We use enquiry information to answer questions, discuss land or property options, arrange inspections, explain our advisory, construction, or management services, and follow up on requests you make. We use account and technical information to control staff access, maintain the website, and investigate misuse. We do not use your enquiry to make a solely automated decision about your eligibility to buy a property or receive a service.

The grounds for processing

Depending on the purpose, we rely on steps requested before entering a contract, performance of a contract, applicable legal obligations, or legitimate interests such as responding to enquiries and protecting the website, balanced against your rights. Where consent is the appropriate basis, we ask for it for the specific purpose. Sending an enquiry does not by itself authorise unrelated promotional messages. You may withdraw consent for future processing without affecting earlier lawful processing.

Who may receive information

Relevant information is available to authorised team members who need it to handle your request. Hosting and communication providers may process information on our behalf. A requested transaction may also involve professional advisers or other necessary participants; we aim to share only what is relevant to their role. We may disclose information when required by law or to establish, exercise, or defend legal rights. We do not sell your personal information.

WhatsApp, email, maps, and social platforms

Choosing an email, WhatsApp, map, or social-media link takes you to a service operated by another provider. If you send a message there, that provider processes information under its own terms and privacy notice, and we receive what you choose to share with us. The website enquiry form is received by our own website service. You can use it without signing into a social platform.

Cookies and similar technologies

The current public website does not set advertising or analytics cookies. Authorised team members receive an essential session cookie when they sign in, so the site can recognise their account and apply access permissions. The session is time-limited and is ended on sign-out. Browser settings can block or remove cookies, but doing so may prevent the admin area from working. External services you choose to visit have their own cookie practices.

Storage and international processing

Enquiries and website records are stored using our website infrastructure; email and messaging conversations may also be held by the relevant communication provider. These providers may operate in Nigeria or other countries. Where a transfer outside Nigeria is necessary, it must have an appropriate lawful basis and the safeguards required by applicable data-protection law. Contact us if you need further information about the processing relevant to your enquiry.

How long information is kept

Retention depends on why information was collected. An unresolved enquiry may need to remain available while we respond; a client relationship may require related transaction, accounting, or legal records to be kept longer. Security records and expired sessions have different operational purposes. We do not treat an initial enquiry as permission to keep every detail indefinitely. You can ask us to explain retention for your information or request deletion, subject to any lawful reason to retain it.

Keeping information secure

We use access controls and account permissions to limit access to website records, and passwords for team accounts are stored in a protected form rather than as readable text. Security also depends on the hosting and communication services used. No website or communication channel can guarantee complete security. If you believe information has been misdirected or an account has been compromised, contact us promptly using the details below.

Your choices and rights

Subject to applicable conditions and exceptions, you may request information about our processing, access to your personal data, correction, deletion, restriction, objection, or data portability. You can also withdraw consent where processing depends on it. To make a request, describe what you need through our contact channels. We may ask for proportionate information to verify identity before releasing or changing records, and will explain any lawful limit on a request.

Concerns, children, and updates

Please contact us if you have a privacy concern so we can investigate. You may also raise a complaint with the Nigeria Data Protection Commission; contacting us first does not remove that right. Our property services are intended for adults, and we do not knowingly request information from children through the website. Let us know if a child has submitted information. We may update this notice as our services or website change, showing the revision date above.

Contacting us about privacy

Use the Contact page or the company email and office details below. Please identify your message as a privacy enquiry or data-rights request so it can be directed appropriately. This notice should be read together with any specific information provided when we collect documents for a property transaction.

Independent privacy information and complaints: Nigeria Data Protection Commission.